Privacy Policy

Privacy policy Terms of use

1. GENERAL PROVISIONS 1.1.

1.1. UAB Valčių centras (hereinafter referred to as "we" or "valciucentras.lt") is committed to protecting and respecting your privacy. We make every effort to ensure that our processing of personal data complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). We process personal data in accordance with the principles of fairness and transparency, transparency, data minimization, purpose limitation, data accuracy and integrity, storage limitation, data portability, security and data protection. Council Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). 2. What personal data we collect and how we process it  

1.2. The controller of your personal data is UAB Valčių centras, legal entity code 304507826, address Jono Kairiūkščio g. 5-44, LT-08411 Vilnius, email [email protected]. 1.3. Please carefully read this Privacy Policy to understand the purposes for which we collect your data and how we process it. 1.4. We may collect your personal data in various ways, including:

1.3. Please read this Privacy Policy carefully to understand the purposes for which we collect your data and how we will use it. 1.4. We may collect your personal data in various ways, including: 1.4.1. When you register on our website or in our database;

1.4. The Privacy Policy covers the following topics: 1.4.1. The purposes of using your personal data;

1.4.1. The purposes for which your personal data is used; 1.4.2. How your personal data is processed;

1.4.2. cases of personal data transfer to third parties and the data transferred; 1.4.3. the period of storage of your personal data;

1.4.3. The period of storage of your personal data; 1.4.4. The procedure for exercising your rights regarding the processing of your personal data;

1.4.4. marketing communications; 1.4.5. your rights;

1.4.5. Your rights; 1.4.6. Your consent;

1.4.6. Use of cookies; 1.4.7. Processing of children's personal data;

1.4.7. processing of children's personal data; 1.4.8. processing of special categories of personal data;

1.4.8. Changes to the privacy policy; 1.4.9. Ways to contact us.

1.4.9. Ways to contact us. 1.5. How we use your personal information.

1.5. When you visit our website for the first time, we will ask you to confirm that you agree to the use of cookies under the terms set out in this Privacy Policy. 1.6. Cookies are stored on your computer or mobile device and are used to collect information about your use of our website. Cookies are used to collect information about your use of our website. Cookies are used to collect information about your use of our website.

 

2. HOW WE USE YOUR PERSONAL DATA We use your personal data to provide you with the services you request and to improve our services.

 

How do we use data?

Purposes. Why do we use it?

2.1. Your first name, last name, billing address, shipping address, and contact details
(your email address, phone number, Facebook account)
 

When contacting you at the phone number you provided when placing your order, when you order a product and enter your details but do not complete the payment. We will store the data of such communication for this purpose for no longer than 2 (two) years from the end of communication with you. Such communication data will be stored for no longer than 2 (two) years from the end of communication with you.

 

We will store such communication data for this purpose for no longer than 2 (two) years from the end of communication with you. This is necessary so that we can use the phone number you provided to contact you and help you complete the payment process you started. We will store your data for this purpose for no longer than 2 (two) years from the end of communication with you.

This is necessary so that we can use the phone number you provided to contact you and help you complete the payment process and provide advice on any questions that may arise. In this way, we pursue our legitimate interests in providing high-quality services that meet your expectations, ensuring that you have the opportunity to contact us. We will store the data obtained from this communication for no longer than 2 (two) years from the end of the communication with you. In this way, we pursue our legitimate interests in providing high-quality services that meet your expectations, ensuring that you can purchase the goods you need. You may object to the use of your data at any time by contacting us at [email protected]. You may at any time express your disagreement with such use of your data by contacting us via email at [email protected] or during a conversation with our employee. When delivering your purchased goods to the payer and/or delivery address you have specified, we will prepare your order for pickup. When preparing your order for pickup, we will contact you to inform you of the pickup time and date.

By delivering the goods you have purchased to the payer and/or delivery address you have specified, preparing your order for collection at the point of delivery, and issuing an invoice. We will store your data for this purpose for no longer than 10 (ten) years from the date of the transaction. By delivering the goods you have purchased to the payer and/or delivery address you have specified, preparing your order for collection at the point of delivery, and issuing an invoice. We will store your data for this purpose for no longer than 10 (ten) years from the date of the transaction.

 

We will store your data for this purpose for no longer than 10 (ten) years from the date of the transaction. This is necessary for us to fulfill our contractual obligations to you. We will not be able to send you or provide you with the opportunity to collect your order.

This is necessary for us to fulfill our contractual obligations to you. We will not be able to send you or enable you to collect your order if you do not provide your first name, last name, address, and contact details. By sending you information about our new products and services by email, SMS messages, Facebook, Gmail, or regular mail, or by calling you, we will process your personal data for the purpose of sending you information about our new products and services. We will store your data for this purpose for 10 (ten) years from the date of the transaction. By sending you information about our new products and services by email, SMS messages, Facebook, Gmail, or regular mail, or by calling you, we will process your personal data for the purpose of sending you information about our new products and services.

By sending you information about our new products and services by email, SMS messages, Facebook and Gmail platforms or regular mail, by calling the phone number you provided and by sending surveys to evaluate the quality of our services to the email address you provided. We will store your data for this purpose for no longer than 2 (two) years from the date of your consent or until you withdraw your consent. We will store your data for this purpose for no longer than 2 (two) years from the date of your consent or until you withdraw your consent. We will store your data for this purpose for no longer than 2 (two) years from the date of your consent or until you withdraw your consent.

We will store your data for this purpose for no longer than 2 (two) years from the date of receiving your consent or until you withdraw this consent. In this way, we aim to ensure that you are always aware of the latest information and to improve the quality of our services. We will store your data for this purpose for no longer than 2 (two) years from the date of receiving your consent or until you withdraw this consent.

In this way, we aim to ensure that you are always aware of the latest information and to improve the quality of our services. We only provide this information with your consent. You may withdraw your consent to the use of your data at any time by contacting us at [email protected].
You may revoke your consent to the use of your data at any time by contacting us at [email protected] or by using the revocation link in the email we sent you, or during a conversation with our employee. By sending SMS messages, emails, or notifications related to our services through our apps, such as the latest information about our services, we may send you SMS messages, emails, or notifications related to our services. We will store your data for no longer than 2 (two) years from the date of your consent or until you revoke this consent. In this way, we aim to ensure that you are always aware of the latest information and to improve the quality of our services.

By sending SMS messages, emails, or messages related to our services through our apps, such as the latest information about your order.

We will store your data for this purpose for no longer than 1 (one) year from the end of our communication with you. This is necessary for us to fulfill our contractual obligations to you (so that you know when the ordered goods will be delivered). This is necessary for us to fulfill our contractual obligations to you (so that you know when the ordered goods will be delivered).

This is necessary so that we can fulfill our contractual obligations to you (so that you know when your order will be delivered). We conduct surveys to evaluate the quality of our services in order to pursue our legitimate interest in improving the quality of our services. You can opt out of receiving such surveys at any time by contacting us at [email protected] or by calling 8 600 22 22. service quality. You can opt out of receiving such surveys at any time by contacting us at [email protected] or by clicking on the opt-out link in the email or during a conversation with our employee. Organizing contests. We may organize contests or sweepstakes. If you participate in a contest, we will collect your name, email address, and other information necessary to administer the contest.

When organizing contests. We will store your data for this purpose for no longer than 2 (two) years after the end of the contest, and in the case of prize wins, for no longer than 2 (two) years after the end of

 

We will store your data for this purpose for no longer than 2 (two) years from the end of the competition and, in the case of prize wins, for no longer than 10 (ten) years from the date of prize delivery.

This necessary for us to fulfill our contractual obligations to you; if we are unable to use your data, you will not be able to participate in the competition and win. In the event of winning a prize, we process personal data in order to comply with the legal requirements applicable to us.

In order to identify you when you place an order by phone.

 

We will store such communication data for this purpose for no longer than 1 (one) year from the date of the order. This is necessary so that we can process your order placed by phone. This is necessary so that we can process your order placed by phone.

This is necessary so that we can process your order placed by phone. For the purpose of fraud prevention and detection.

For the purpose of fraud prevention and detection.

We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or no longer than 10 (ten) years from the date of the transaction (whichever date is later). This is necessary to prevent and detect fraud in order to protect you and Valciucentras.lt. We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or no longer than 10 (ten) years from the date of the transaction (whichever date is later). This is necessary to prevent and detect fraud in order to protect you and Valciucentras.lt.

This is necessary in order to prevent and detect fraud, and to protect you and Valciucentras.lt. 2.2. Information about your interests, city of residence, gender, and date of birth.

2.2. Information about your interests, city of residence, gender, and date of birth

In order to determine your actual age.

We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or the date of your last transaction (whichever is later). This is necessary to ensure that only persons over the age of 16 use the services provided on our website. 3. Your location data We collect your location data to provide you with the most relevant content and services.

This is necessary to ensure that only persons over the age of 16 use the services provided on our website. By applying a customer segmentation strategy and providing you with personalized offers. By applying a customer segmentation strategy and providing you with personalized offers.

By applying a customer segmentation strategy and providing you with personalized offers. We will store your data for this purpose for no longer than 2 (two) years from the date of receiving your consent or until you revoke your consent.

We will store your data for this purpose for no longer than 2 (two) years from the date of receiving your consent or until you withdraw this consent. In this way, we aim to better meet your interests. With your consent, you will only receive offers tailored to you.

In this way, we aim to better meet your interests. With your consent, you will only receive direct marketing offers tailored to you . You can revoke your consent to such use of your data by contacting us by emailat [email protected] or by using the revocation link in the email we sent you, or during a conversation with our employee.

By sending you emails surveys to evaluate the quality of our services.

 

We will store your data for this purpose for no longer than 2 (two) years from the date of receiving your consent or until you revoke this consent. This is necessary in order to conduct surveys to evaluate the quality of our services. This is necessary in order to conduct surveys to evaluate the quality of our services.

This is necessary in order to conduct surveys to evaluate the quality of our services. This helps us improve the quality of our services. You can opt out of receiving such surveys at any time by contacting us at [email protected] or by clicking on the opt-out link in the email or during a conversation with our employee.

2.3. Your payment information

When accepting and returning money.

 

We will store your data for this purpose for no longer than 10 (ten) years from the date of the transaction. This is necessary for us to fulfill our contractual obligations to you.

This is necessary in order for us to fulfill our contractual obligations to you.

For fraud prevention and detection. We will store your data for this purpose for no longer than 2 (two) years from the date of your last transaction.

We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or no longer than 10 (ten) years from the date of the transaction (whichever is earlier). This is necessary for us to fulfill our contractual obligations to you. logged into your account or no longer than 10 (ten) years from the date of the transaction (whichever date is later). This is necessary to prevent and detect fraud in order to protect you and Valciucentras.lt. This is necessary to prevent and detect fraud in order to protect you and Valciucentras.lt.

This is necessary in order to prevent fraud and detect cases of fraud, so that we can protect you and Valciucentras.lt. 2.4.

2.4. Your communication history with us

(information you have provided, for example, by telephone (recording of a telephone conversation or voicemail message when you call our customer service line or when our employees call you) or by email)

When providing services and assistance, in order to ensure consistent and high-quality service and to protect our interests.

 

We will store such communication data for this purpose for no longer than 2 (two) years from the end of the communication. This is necessary in order for us to fulfill our contractual obligations to you and to have evidence in the event of a dispute regarding the quality of services.

This is necessary in order for us to fulfill our contractual obligations to you and to have evidence in the event of a dispute regarding the quality of services and/or the fulfillment of your contractual obligations. This is also done in order to provide you with the highest level of service. 2.5. Purchase and activity history This data is stored for 2 (two) years from the date of the purchase or activity. This is necessary in order to provide you with the highest level of service.

2.5. Purchase and activity history

(your purchases, items saved in your basket, and your actions when using email, the website, and apps) We use this data to sell you goods.

We sell goods to you.

 

We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or the date of your last transaction (whichever is later). This is necessary for us to fulfill our contractual obligations to you (for this purpose, we only use your purchase history). We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or the date of your last transaction (whichever is later).

This is necessary in order for us to fulfill our contractual obligations to you (for this purpose, we only use your purchase history). When providing services and assistance, as well as when processing refunds. When providing services and assistance, as well as when processing refunds.

When providing services and assistance, as well as when handling refunds. We will store your data for this purpose for no longer

than 2 (two) years from the date of your last

We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or the date of your last transaction (whichever is later). This is necessary for us to fulfill our contractual obligations to you (for this purpose, we only use your purchase history). When providing services and assistance, as well as when processing refunds. This is necessary for us to fulfill our contractual obligations to you (for this purpose, we only use your purchase history).

This is necessary in order for us to fulfill our contractual obligations to you (for this purpose, we only use your purchase history). By sending emails regarding abandoned shopping carts. By sending emails regarding abandoned shopping carts.

Sending emails about abandoned shopping carts. We will store your data for this purpose for no longer than 90 (ninety) days from the date of your last

 

We will store your data for this purpose for no longer than 90 (ninety) days from the date you last logged into your account or until you opt out of receiving such emails. This is necessary so that we can remind you that there is an item left in your shopping cart. In this way, we pursue our legitimate interests. We will store your data for this purpose for no longer than 90 (ninety) days from the date you last logged into your account or until you opt out of receiving such emails.

This is necessary so that we can remind you that there is an item left in your shopping cart. In this way, we pursue our legitimate interests - to provide high-quality services that meet your expectations and ensure that you can purchase the goods you need. At the bottom of each email, you will find opt-out and settings management functions. You may opt out of such use of your
data at any time by writing to You can opt out of such use of your data at any time by writing to [email protected] or by using the unsubscribe link in the email we sent you, or during a conversation with our employee. By providing

By providing personalized direct marketing offers and surveys to evaluate the quality of our services .

We will store your data for this purpose for no longer than 2 (two) years from the date of receiving your consent or until you withdraw this consent. In this way, we aim to meet your needs, reflect your interests, and ensure the highest level of service. We will store your data for this purpose for no longer than 2 (two) years from the date of receiving your consent or until you withdraw this consent.

In this way, we aim to meet your needs, reflect your interests, and ensure the highest level of service . At the bottom of each newsletter, you will find opt-out and settings management functions.
You may also withdraw your consent to the use of your data at any time by writing to [email protected] or by using the unsubscribe link in the email we sent you, or during a conversation with our employee. 2.6. Information about your device 2.6.1. Information about your device

2.6. Information about your device

(Information you provide to us when you browse our website or use our apps, including your Internet Protocol (IP) address and device type, screen resolution, and (if you choose to share information with us) your location) including your Internet Protocol (IP) address and device type, screen resolution, and (if you choose to share your location with us) your location data, as well as information about how you use our website and apps) To improve our apps and website, and to set your preferences. We may also use this information to send you personalized content and offers. We may also share this information with our partners to help us improve our apps and website, and to set your preferences.

In order to improve our apps and website, and to set your preferences .

 

We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or the date of your last transaction (whichever is later). In this way, we aim to ensure the most pleasant shopping experience possible. We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or the date of your last transaction (whichever is later). In this way, we aim to ensure the most pleasant shopping experience possible.

In this way, we aim to ensure the most pleasant shopping experience possible. To protect our website and apps.

In order to protect our website and apps. We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or the date of your last transaction (whichever is later).

 

We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or no longer than 10 (ten) years from the date of the transaction (whichever is later). later).

This is necessary in order to prevent fraud and detect cases of fraud in order to protect you and Valciucentras.lt.

2.7. Information obtained when you log in via Google and Facebook In order to provide you with a more convenient way to log in to our website and applications when you log in via Google and Facebook, we may collect certain information about you when you log in via these services.

In order to provide you with a more convenient way to log in to our website and apps when you log in via Google and Facebook, we will receive the data necessary for logging in from the aforementioned service providers. We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account. 3. How we process your data We will process your data for the purposes specified in this Privacy Policy.

We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or the date of your last transaction (whichever is later). This will ensure more convenient conditions for using our online store and purchasing the goods you like. 3. Information obtained when you log in via Google and Facebook When you log in to our website and apps via Google and Facebook, we will receive the data necessary for logging in from the aforementioned service providers.

This will ensure more convenient conditions for using our online store and purchasing the goods you like. 2.8.

2.8. Information processed when you use our app In order to make shopping in our online store faster and more convenient, and to help you find Valčių centro stores more quickly, we process information about your location when you use our app.

In order to enable you to shop in our online store more quickly and conveniently, find Valčių centro stores faster, and navigate them more easily. For this purpose, we will process your personal data as specified above in this Privacy Policy, and we will also process your personal data in connection with the operation and use of the app.

 

For this purpose, we will process your personal data as described above in this Privacy Policy, as well as information related to the operation and use of the app. We will process your location data if you give us permission to process such personal data. We will process the permissions granted to the app to obtain your personal data. We will process your location data if you give your consent to such processing of personal data. You can always revoke the permissions granted to the app to access your personal data by using the settings of your device or by deleting it.

 

We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or the date of your last transaction (whichever is later). This ensures more convenient conditions for using the online store or shopping at Valčių centras brand stores. We will process your personal data for the purposes of sending you information about the Valčių centras brand stores. We will process your personal data for the purposes of sending you information about the Valčių centras brand stores.

This way, we ensure more convenient conditions for using the online store or shopping at Valčių centras brand stores and purchasing the goods of your choice.

2.9. Information about loyalty cards and loyalty programs

To enable you to participate in the loyalty program. We will store loyalty card, loyalty program, and other data for this purpose for no longer than until the loyalty card expires.

We will store loyalty cards, loyalty programs, and other data for this purpose no longer than until the expiration of the loyalty card or the end of your participation in the loyalty program. We want you to be able to take advantage of the benefits offered by loyalty programs. We will store your loyalty card data for no longer than until the expiration of the loyalty card or the end of your participation in the loyalty program.

We want you to be able to take advantage of the benefits offered by loyalty programs. By participating in the loyalty program, you can purchase goods at attractive prices, accumulate loyalty points, and later use them when shopping in the store, as well as take advantage of other benefits provided by loyalty programs. We will process your personal data with your consent, which you can revoke at any time by contacting us at [email protected]. You can revoke your consent at any time by contacting us at [email protected].

We will process your personal data with your consent, which you can revoke at any time by contacting us at [email protected]. 2.10.

2.10. Processing of your personal data on social media accounts

When communicating with you, organizing contests and games on our social media accounts on Facebook https://www.facebook.com/valtysirpriedai, Instagram https://www.instagram.com/valciucentras

, and YouTube channel.

 

We will process the data you have provided on your social network account on our accounts - account name, account profile photo, your reactions (likes) to published information, your comments, and the content you post on our account (e.g., if you share photos or videos in your comments). For the purpose of organizing games and

 

For the purpose of organizing games and contests, we will process your personal data as described in this Privacy Policy. Personal data that you provide when performing certain actions on social networks is processed and stored by the social network administrators. Personal data that you provide when performing certain actions on social networks is processed and stored by the social network administrators.

 

Personal data that you provide when performing certain actions on social networks is processed and stored in accordance with the procedures and terms established by the social network administrators, and we have no influence over this. We will process the personal data you provide on the basis of legitimate interest - to inform you about current news, communicate with our followers, and respond to your inquiries. We will process the personal data you provide on the basis of legitimate interest - to inform you about current news, communicate with our followers, and respond to your inquiries. 

We will process the personal data you provide on the basis of legitimate interest - to inform you about current news, communicate with our followers and social media visitors, and to tailor the information we provide and other activities performed on our accounts to the needs of account visitors. and other activities carried out on the accounts to the needs of account visitors. You may

 

You may exercise your right to object to the processing of personal data on social networks in accordance with the procedure established by the social network administrators.

 


2.11. We use your personal data for the purposes specified in this Privacy Policy and in cases where it is necessary to enforce or defend legal claims. For this reason, we process your personal data on the basis of legitimate interest in order to protect and ensure our, your, and other people's rights and interests. 2.12. For this reason, we process your personal data on the basis of legitimate interest in order to protect and ensure our, your, and others' rights. 3. How we process your personal data 3.1. We process your personal data in accordance with the law.

2.12. We may also process your personal data when it is necessary to comply with a legal obligation to which we are subject or to protect your or another natural person's vital interests. 2.13. We may also process your personal data when it is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such processing is prohibited by law or where such processing is based on your consent. 2.14. We may also process your personal data when it is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such processing is prohibited by law or where such processing is based on your consent. 2.15. We may also process your personal data when it is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such processing is prohibited by law or where such processing is based on your consent.

 

3. WHAT PERSONAL DATA DO WE TRANSFER TO THIRD PARTIES? 3.1.

3.1. We want to earn and maintain your trust, so we will only transfer your personal data when necessary. We will only transfer your personal data to third parties when we have a legitimate interest in doing so. We will only transfer your personal data to third parties when we have a legitimate interest in doing so.

3.2. We may transfer your personal data to the following categories of recipients: 3.2.1.

3.2.1. We may disclose your personal data to any company in our group (including our subsidiaries and our ultimate holding company and all its subsidiaries); 3.2.2. We may disclose your personal data to third parties who provide services to us (including our service providers and their subcontractors); 3.2.3. We may disclose your personal data to third parties who provide services to you (including our service providers and their subcontractors); 3.2.4. We may disclose your personal data to third parties who provide services to us (including our service providers and their subcontractors); 3.2.5. We may disclose your personal data to third parties who provide services to you (including our service providers and their subcontractors); 3.2.6. We may disclose your personal data to third parties who provide services to us (including our service providers and their subcontractors); 3.2.7. We may disclose your personal data to third parties who provide services to you (including our service providers and their

3.2.2. We may transfer your personal data to our insurers and professional advisors for risk management, professional advice, or to assert, exercise, or defend legal claims. 3.2.3. We may transfer your personal data to third parties in connection with the transfer of our business or assets. 3.2.4. We may transfer your personal data to third parties in connection with the transfer of our business or assets. 3.2.5. We may transfer your personal data to third parties in connection with the transfer of our business or assets.

3.2.3. Financial transactions related to the purchase of goods on the website may be processed by our payment service providers. We disclose your financial transaction data to our payment service providers only to the extent necessary to execute payment transactions, refund money, and process complaints. We disclose your financial transaction data to our payment service providers only to the extent necessary to execute payment transactions, refund money, and process complaints. We only disclose your financial transaction data to our payment service providers to the extent necessary to perform payment transactions, refunds, and handle complaints. 4. We may disclose your personal data to third parties in the following cases: 1. To process your order, including the delivery of goods and services;

3.2.4. In order to provide specific services, we may transfer your personal data to other service providers, such as website hosting providers, courier services, server and technical maintenance service providers, email service providers, newsletter sending and survey providers, social network providers, and others. 3.2.5. We may also transfer your personal data to third parties in accordance with the provisions of the law. maintenance service providers, email service providers, newsletter sending, survey conducting, social media account management, customer service centers, data protection officer service providers.

3.3. We only use service providers who have implemented/undertake to implement appropriate technical and organizational measures to ensure an appropriate level of data processing security, corresponding to the risk of infringement of the rights or freedoms of natural persons whose data will be processed under the data processing agreement, and that such data processing complies with the requirements of the General Data Protection Regulation. 4. Data processing agreement We only use service providers who have implemented/undertake to implement the appropriate technical and organizational measures to ensure an appropriate level of data processing security, corresponding to the risk of infringement of the rights or freedoms of natural persons whose data will be processed under the data processing agreement, and that such data processing complies with the requirements of the General Data Protection Regulation. 5. Data processing agreement

3.4. We may transfer your personal data not only in the cases mentioned above, but also when fulfilling our legal obligations, as well as when it is necessary to protect your or other persons' interests. For direct marketing purposes, we may transfer your personal data to our partners who provide us with marketing services. With your consent, we may transfer your personal data to our partners who provide us with marketing services. For direct marketing purposes, we may transfer your personal data to our partners who provide us with marketing services. For direct marketing purposes, we may transfer your personal data with your consent to our partners who provide us with marketing services. We may transfer your personal data

3.5. The data recipients specified in this section may also be established outside the Republic of Lithuania, the European Union, or the European Economic Area. We will only transfer your personal data to third parties who comply with the General Data Protection Regulation. Republic of Lithuania, the European Union, or the European Economic Area. We will only transfer your personal data to third parties who comply with the requirements set out in the General Data Protection Regulation. We will not transfer your personal data to third parties outside the European Union or the European Economic Area unless we have a legal basis for doing so.

3.6. We use accounts on social networks facebook.com; www.instagram.com and YouTube channel to disseminate news and information, organize games and contests, and analyze certain statistical information. You can contact us regarding the processing of personal data and the exercise of your rights as a data subject using the contacts specified in this privacy policy or by calling (8 5) 212 44 44. Regarding the processing of personal data and the exercise of your rights as a data subject, you may contact us using the contact details provided in this privacy policy or the contact details provided on the UAB Valčių centras website www.valciucentras.lt. To obtain more information about the processing of your personal data on social networks, please refer to the privacy policy of the specific social network or platform. 4. If you have any questions or concerns regarding the processing of your personal data, please contact us at For more information about the processing of your personal data on social networks, please refer to the privacy policy of the specific social network or platform.

3.7. Social network administrators collect statistical data about the actions of social network users (total number of views, likes, reactions to posts, video views, country and city, language, age, interests, behavior, devices used, gender, etc.) and this statistical data may be available to us. We are joint data controllers together with the social network operators Facebook and Instagram, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour Dublin 2 Ireland. We are responsible for providing information about data processing, the terms of the joint data controller agreement, and the exercise of data subjects' rights. Facebook Ireland Ltd. is responsible for providing information about data processing, the terms of the joint controller agreement, and the exercise of data subjects' rights. You can find this information on the website of the respective social network. The data controller is responsible for processing the data and is responsible for providing information about data processing, the terms of the joint controller agreement, and the exercise of data subjects' rights. You can find this information on the website of the respective social network.

 

4. HOW LONG DO WE STORE YOUR PERSONAL DATA? We store your personal data for as long as necessary to fulfill the purposes for which it was collected.

4.1. In all cases, we store your personal data for no longer than is necessary to achieve specific purposes. Detailed information about personal data storage periods can be found in the section of this Privacy Policy entitled "How we use your personal data." 4.2. We store your personal data for the following periods: - for the period of the contract: 1 year after the contract is terminated; - for the period of the claim: 1 year after the claim is resolved; - for the period of the complaint: 1 year after the complaint is resolved; - for the period of the dispute: 1 year after the dispute is resolved; - for the period of the investigation: 1 year after the investigation is completed; - for the period of the audit: 1 year after the audit is completed; - for the period of the inspection: 1 year after the inspection is completed; - for the period of the review: 1 year after the review is completed; - for the period of the investigation: 1 year after the investigation is completed; - for the period of the complaint: 1 year after the complaint is resolved; - for the period of the dispute: 1 year after the dispute is resolved; - for the period of the claim: 1 year after the claim is resolved; - for the

 

5. MARKETING MESSAGES

5.1. With your consent, we will send you marketing communications by email, SMS, or by calling the telephone number you have provided so that you can find out about our news and get to know our products and find them, including surveys to evaluate the quality of our services.

5.2. You can opt out of direct marketing messages from Valciucentras.lt at any time. You can do this by: 1. Clicking on the unsubscribe link in the email message.

5.2.1. by writing to info@valciucentras.lt or by using the unsubscribe link in the email we sent you or during a conversation with our employee;

5.3. If you opt out of direct marketing communications, we will update your personal data processing settings so that you no longer receive direct marketing communications. 5.4. If you opt out of direct marketing communications, we will update your personal data processing settings so that you no longer receive direct marketing communications. 5.5. If you opt out of direct marketing communications, we will update your personal data processing settings so that you no longer receive direct marketing communications. 5.6. If you opt out of direct marketing communications, we will update your personal data processing settings so that you no longer receive direct marketing communications.

5.4. Please note that the online store www.valciucentras.lt is a joint network of various interrelated services, so updating the personal data processed in our systems may take several days. Therefore, for a while, until your request to unsubscribe from direct marketing messages is processed, you may still receive the aforementioned messages. 5.5. Therefore, for a certain period of time, until your request to unsubscribe from direct marketing messages is processed, you may still receive the aforementioned messages.

5.5. If you opt out of direct marketing communications, information about your ordered services (such as the latest information about your order) will continue to be provided to you. 5.6. You may opt out of receiving marketing communications at any time by contacting us at [email protected]. 5.7. You may opt out of receiving marketing communications at any time by contacting us at [email protected].

 

6. YOUR RIGHTS

6.1. In this section of the Privacy Policy, we review your rights under data protection laws. Some rights cover many aspects, so we only present the main ones in this Privacy Policy. We recommend that you familiarize yourself with the relevant laws. Some rights cover many aspects, so we only present the main ones in this Privacy Policy. We recommend that you familiarize yourself with the relevant legislation and supervisory authority guidelines so that you are fully aware of these rights. 7. How to exercise your rights If you wish to exercise any of your rights, please contact us at [email protected].

6.2. You have the following rights in relation to the protection of your personal data:

6.2.1. the right to obtain information about the processing of personal data; 6.2.2. the right to request the rectification or erasure of personal data;

6.2.2. the right to access your personal data that we store; 6.2.3. the right to request that we correct your personal data that we store;

6.2.3. the right to request the correction of your personal data that we store; 6.2.4. the right to request the deletion of your personal data that we store;

6.2.4. the right to request that we delete your personal data ("right to be forgotten"); 6.2.5. the right to object to the processing of your personal data;

6.2.5. the right to restrict the processing of your personal data;

6.2.6. the right to object to the processing of your personal data; 6.2.7. the right to object to the processing of your personal data for direct marketing purposes;

6.2.7. the right to object to the processing of your personal data for direct marketing purposes; 6.2.8. the right to request the rectification of your personal data; 6.2.9. the right to request the erasure of your personal data;

6.2.8. the right to data portability; 6.2.9.

6.2.9. the right to withdraw consent to the processing of your personal data; 6.2.10. the right to lodge a complaint with a supervisory authority.

6.2.10. the right to lodge a complaint with a supervisory authority. 6.3.

6.3. If you wish to exercise your rights or have any questions regarding the processing of your personal data or the exercise of your rights, please email us at [email protected].

6.4. Right to receive information about the processing of personal data. We provide information about the processing of your personal data at the time of data collection. You can also always find it in this Privacy Policy or obtain it by contacting us by email at [email protected]. 6.5. Right to request the rectification or erasure of personal data. You have the right to request the rectification or erasure of your personal data.

6.5. Right to access your personal data that we process. You have the right to obtain confirmation from us as to whether we process your personal data. When we process your personal data, you have the right to access the personal data being processed and information about its processing, such as the purpose of processing, the period for which the data will be stored, the recipients to whom the data may be disclosed, and the rights you have in relation to your personal data. When we process your personal data, you have the right to access the personal data being processed and information about its processing, such as the purpose of processing, the period for which the data will be stored, the recipients to whom the data may be disclosed, and the rights you have in relation to your personal data. When we process your personal data, you have the right to access the personal data being processed and information about its processing, such as the purposes of personal data processing, categories of personal data, recipients of personal data, etc. We will provide you with a copy of your personal data. You have the right to receive your personal data in a structured, commonly used, and machine-readable format. However, you will not be able to exercise this right if it would require disproportionate effort. You have the right to request that we erase your personal data. You have the right to receive your personal data in a structured, commonly used, and machine-readable format. However, you will not be able to exercise this right in cases where it may adversely affect the rights and freedoms of others. You have the right to object to the processing of your personal data.

6.6. We have the right to refuse to provide the data you process if the circumstances specified in the legislation are established, in which case personal data is not provided. 6.7. We

6.7. Right to request correction of your personal data that we store. You have the right to correct any inaccurate personal data and, depending on the purposes of processing, to supplement any incomplete personal data. 6.8. Right to request deletion of your personal data. You have the right to request deletion of your personal data. 6.9. Right to object to the processing of your personal data. You have the right to object to the processing of your personal data. 6.10. Right to data portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

6.8. Right to erase your personal data. You may exercise this right when: (i) the personal data is no longer necessary to achieve the purposes for which it was collected or otherwise processed; (ii) you withdraw your consent and there is no other legal basis for processing the data; (iii) you object to the processing of your personal data for legitimate reasons; (iv) the personal data is inaccurate or incomplete; (v) the personal data has been collected in violation of the law; (vi) the personal data has been collected in violation of the law; (vii) the personal data has been collected in violation of the law; (viii) the personal data has been collected in violation of the law; (ix) the personal data has been collected in violation of the law; (x) the personal data has been collected in violation of the law; (xi) the personal data has been collected in violation of the law; (xii) the personal data has been collected in violation of the law; (xiii) the personal data has been collected in violation of the law; (xiv) the personal data has been collected in violation of the law; (xv) the personal data has been collected in violation of the law; (xvi) the personal data has been collected in violation of the law; (xvii) the personal data has been collected in violation of the law; (xviii) for processing the data; (iii) you object to the processing of personal data for the purposes of our or a third party's legitimate interests; (iv) personal data is processed for direct marketing purposes; (v) personal data has been processed unlawfully; (vi) personal data must be erased in order to comply with a legal obligation to which we are subject. (vi) the personal data must be erased in order to comply with our legal obligations. We would like to draw your attention to the fact that in certain cases you will not be able to exercise this right due to applicable exceptions. These exceptions include cases where the processing of personal data is necessary for: (i) exercising the right of freedom of expression and information; (ii) the legitimate interests pursued by us or a third party; (iii) the performance of a contract to which you are a party; (iv) the performance of a legal obligation to which we are subject; (v) the protection of the vital interests of you or another natural person; (vi) the protection of the vital interests of the data subject or another natural person. These exceptions include cases where the processing of personal data is necessary to: (i) exercise the right of freedom of expression and information; (ii) comply with our legal obligations; or (iii) establish, exercise, or defend legal claims.

6.9. Right to restrict the processing of your data. This right may be exercised in the following cases: (i) when you contest the accuracy of the personal data; (ii) when the personal data is processed unlawfully, but you do not want it to be deleted; (iii) when the personal data is no longer needed for our data processing purposes, but you request it for the establishment, exercise, or defense of legal claims; or (iv) when you object to the processing of your personal data. 6.10. Right to data portability. This right may be exercised in the following cases: (i) when the personal data is processed on the basis of consent; (ii) when the personal data is processed on the basis of a contract; (iii) when the personal data is processed on the basis of a legal obligation; or (iv) when the personal data is processed on the basis of legitimate interests. (iii) when the personal data is no longer needed for our processing purposes, but you request it for the establishment, exercise, or defense of legal claims; or (iv) when you object to the processing based on our or a third party's legitimate interests, pending the verification of the grounds for your objection. When the processing of personal data is restricted, we may continue to store your personal data, but we will no longer process it, except for the purpose of verifying the grounds for your objection. until the basis for your objection has been verified. When you restrict the processing of your personal data, we may continue to store your personal data, but we will not continue to process it, except: (i) with your consent; (ii) for the establishment, exercise, or defense of legal claims; (iii) to protect the rights or property of other individuals or legal entities; or (iv) for important reasons of public interest. (ii) for the establishment, exercise, or defense of legal claims; (iii) for the protection of the rights of other individuals or legal entities; or (iv) for reasons of important public interest. If you object to the processing of your personal data, we will no longer process it unless we have compelling legitimate grounds to do so that override your interests, rights, and freedoms, or unless it is necessary for the establishment, exercise, or defense of legal claims.

6.10. Right to object to the processing of your personal data. You may exercise this right for any reason related to your particular situation, but only to the extent that we use the data for our or a third party's legitimate interests. If you object, we will no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims. 6.11. Right to data portability. You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format. You may exercise this right at any time. Once you have expressed your objection, we will no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims and/or legitimate claims. 7. Your rights as a data subject your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims and/or our legitimate claims.

6.11. Right to object to the processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you object, we will no longer process your personal data for this purpose. 6.12. Right to request a copy of your personal data. 6.13. Right to request the rectification of your personal data. 6.14. Right to request the erasure of your personal data. 6.15. Right to request the restriction of the processing of your personal data.

6.12. Right to data portability. You may exercise this right in cases where we process your personal data by automated means (computers, etc.) and the legal basis for the processing of personal data is: 6.12.1. Your consent; or 6.12.2. The processing is necessary for the performance of a contract to which you are a party; or 6.12.3. The processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms; or

6.12.1. Your consent, or

6.12.2. performance of the contract or actions taken at your request prior to entering into the contract.

6.13. Right to withdraw consent to the processing of your personal data. In cases where the legal basis for the processing of your personal data is consent, you have the right to withdraw your consent at any time. In cases where the legal basis for the processing of your personal data is consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of data processing prior to withdrawal. 7. How to exercise your rights If you wish to exercise any of your rights, please contact us at [email protected].

6.14. Right to lodge a complaint with a supervisory authority. If you believe that we are processing your personal data in violation of personal data protection laws, you have the right to lodge a complaint with the State Data Protection Inspectorate, whose registered office is at L. Sapiegos g. 17, LT-10312 Vilnius, www.vdai.lrv.lt. In all cases, before submitting a complaint, please contact us at [email protected]. 6.15. Right to withdraw consent. If you withdraw your consent to the processing of your personal data, we will no longer be able to process your personal data. 6.16. Right to data portability. whose registered office is at L. Sapiegos g. 17, LT-10312 Vilnius, www.vdai.lrv.lt. In all cases, before lodging a complaint, please contact us so that we can find a suitable solution together.

 

7. HOW WE USE COOKIES We use cookies to improve your experience on our website.

7.1. Our website, like many others, also uses cookies. These are small data files stored on your computer that help us deliver content faster and more reliably. When you visit or use our websites , as well as when you use our services, apps, tools, or communication channels, we or our authorized service providers may use cookies to help us serve you better, faster, and more reliably, as well as for advertising purposes.

7.2. Cookies do not usually store any information that could directly identify the user, but your personal information that we process may be linked to your use of your computer or other device, including your browsing of websites and other information obtained and stored by cookies. 7.3. Cookies are stored on your computer or other device and are sent to our servers when you visit our websites. 7.4. Cookies are used to collect information about your use of our websites, such as the pages you visit, the time you spend on those pages, and the links you click on. 7.5. Cookies are used to provide you with a personalized experience on our websites. browsing websites and other information obtained and stored by cookies. The information stored in cookies is usually

7.3. Third-party websites The Company may provide links to third-party websites.

7.3.1. We may work with third parties (often called service providers) who may, with our permission, place third-party cookies on our websites or in our apps and tools. These service providers help us deliver our services and/or provide you with a better experience. 7.3.2. We may also work with third parties to help us analyze our website traffic and/or provide us with advertising services. 7.3.3. We may also work with third parties to help us analyze our website traffic and/or provide us with advertising services. or our service locations, apps, and tools. These service providers help us to serve you better, faster, and more reliably. We may also share your information with third parties to help us provide you with the best possible service. We may also share your information with third parties to help us provide you with the best possible service.

7.3.2. Please note that third-party cookies are subject to the privacy policies of those third parties, and we therefore accept no responsibility for the privacy provisions of third-party cookies. 7.3.3. We may also use third-party cookies to provide you with relevant advertising. 7.3.4. We may also use third-party cookies to provide you with relevant advertising. 7.3.5. We may also use third-party cookies to provide you with relevant advertising.

 

8. PROCESSING OF CHILDREN'S PERSONAL DATA The Company processes children's personal data in accordance with the provisions of the Law on the Protection of Personal Data of the Republic of Lithuania.

8.1. The services provided on our website are intended only for persons over the age of 16. Separate loyalty programs or contest terms and conditions may stipulate a different, higher minimum age limit for participants. 8.2. The company reserves the right to refuse to provide services to persons under the age of 16. 8.3. The company reserves the right to refuse to provide services to persons who have violated the terms and conditions of the website or the company's rules.

8.2. If we have reasonable grounds to suspect that we are processing data of persons who are younger than specified in this section, we will remove the data of these persons from our databases.

 

9. PRIVACY POLICY CHANGES

9.1. We may periodically change this Privacy Policy to reflect how we handle your personal data. 9.2. We will notify you of any material changes to this Privacy Policy by posting a notice on our website. 9.3. If you do not agree with the changes to this Privacy Policy, you may terminate your use of the Service.

9.2.                After making significant changes, we will notify you on our website or by other appropriate means of communication, such as email, so that you can review these changes before continuing to use our website. 10.

 

10. HOW TO CONTACT US

10.1. We always want to hear feedback from our customers and are ready to answer any questions you may have. 10.2. You can contact us by phone at +370 610 44 44 or by email at [email protected]. 10.3. You can also contact us by phone at +370 610 44 44 or by email at [email protected].

10.2. Please do not hesitate to contact us if: 10.2.1.

10.2.1. you have any questions or comments regarding this Privacy Policy;

10.2.2. you want us to stop using your personal data; 10.2.3. you want to exercise your rights as described in the Privacy Policy or file a complaint.

10.2.3. you wish to exercise your rights as set out in the Privacy Policy or to lodge a complaint. 10.3. You can contact us at any time by email at [email protected] or by post at Lithuanian Airlines, 1000 Vilnius, Lithuania.

10.3. You can contact our data protection officer at the email address [email protected].